FAQ

A chair massage is a 15-20 minute, fully clothed massage that focuses on the upper body. The massage is performed on an ergonomically designed portable massage chair. The therapists are trained to manipulate the areas of greatest tension, including the neck, shoulders, back, arms and hands, by using massage and acupressure points to help calm the nervous system.

Are the massages done in private?

Absolutely!  Massages should be set up in a conference room or a private office and special care should be taken to make the environment a safe place for employees and attendees to feel comfortable.

How much space is required?

Not much – only a small 6′ x 6′ area is needed for the therapist to set up the massage chair and have enough room to move around comfortably.

Do I remove my clothing?

No. A chair massage is done fully clothed.  Heavy jackets or sweaters should be removed to obtain the full benefit of the massage

Chair massage is an oil-less massage, but can i request lotion?

No oils are used in chair massage but are available if requested.  Chair massage was designed to be an oil-less massage, however a light moisturizing cream or oil can be used if the attendee or employee requests it.

Are the massage chairs clean and sanitary?

Before each massage session massage therapists wash their hands and clean and disinfect the massage chair and face-rest and apply a fresh face-rest cover.

Can I request a therapist to concentrate on one area of my body?

Just ask! Our massage therapists are trained to adapt to a wide variety of body types and sensitivities to pressure.

Can a therapist help me with carpal tunnel syndrome?

At the beginning of the massage the therapist will ask if you have any specific concerns. If you’d like the massage therapist to focus on one specific area, just ask.

Will I be tired afterwards?

Don’t mistake the relaxation you feel after a massage for being tired and sleepy.  Most people carry a lot of tension around and don’t know it.  The therapists bring the body back into balance by stimulating the parasympathetic nervous system and calming down the anxious or over stimulated fight or flight response.

Are gratuities or tips expected?

Gratuities are not required however, the therapists do greatly appreciate the extra bit of acknowledgment of a job well done!

I'm pregnant. Can i still get a chair massage?

Absolutely. Massage can be very beneficial for women during pregnancy. However, be sure to let the massage therapist know you are pregnant in so they can assure your safety and comfort. This is especially true if you are in the first trimester, when it may not be obvious that you are pregnant.

Are there contraindications for chair massage?

Yes. Medical contraindications include but are not limited to: uncontrolled hypertension, uncontrolled diabetes, fractures, herniated discs, malignancy, numbness or tingling in any part of the body, especially the hands and feet. Please inform your massage therapist of any acute or ongoing health conditions before the chair massage.

How can I determine the number of therapists required for my event?

The number therapists required for a successful is dependent on a number of factors:

  1. Budget
  2. The number of employees or attendees
  3. The time frame in which you have to complete the massages
  4. Remember that there will be a certain amount of attrition when determining the total number of participants.

Give us a call and we’ll help you figure it out!

Who are your massage providers?

Body Charge takes pride in its screening and interview process in determining if a massage therapist measures up to the level of performance that has made us the #1 provider of onsite massage.  Our therapists are interviewed by our area managers all over the United States, and are given a hands-on demonstration from the therapist when it is possible.  Larger major markets and cities across the country make it easier for us to accomplish this in a timely manner.

What is your cancellation / refund policy?

No refunds will be provided for deposits or cancellations received less than 24 hours before a scheduled event. Cancellations received between 72 and 48 hours before a scheduled appointment are eligible for a 75% refund, and cancellations received less than 48 hours before a scheduled appointment are eligible for a 50% refund.

How long should the massage sessions be?

For conventions, trade-shows and events, we recommend starting with 6- 10-minute chair massage sessions and are adjusted according to traffic. For corporate massage, 15-20 minutes is generally preferable. 15 minute routines are normally taught in most massage schools.

How far in advance should we schedule with you?

This depends on the size and location of the event. For smaller events with one or two therapists in larger cities, a minimal advance booking is required. However, for larger events and events in remote areas or multiple cities, we appreciate a minimum of two weeks’ advance notice.

How much space is needed?

Very little space is required – usually a 5×6 foot area is sufficient for the massage therapist to set up the chair and equipment and have enough room to move around the chair easily.

Do you offer event services other than chair massage?

Of course!  Our certified reflexologists provide foot, hand and ear massages in a zero gravity chair called a La Fuma Recliner, which is the Rolls Royce of reflexology chairs.  Participants are treated to a 15-20 minute session where anatomical points on the feet, hands and ears are massaged to treat different issues.

Email us or chat with us anytime if you have any questions.  And we can work with your budget!